I like this hotel very much. The elevator is very special. I just entered the elevator and thought I had entered the hotel corridor. I was stunned for 2 seconds before I reacted! The bed and sofa are so comfortable! Drink whatever you like in the mini bar! Very friendly!

The hotel is generally good with a strong sense of design. Young people will prefer it. The room is spacious enough, the service is very good. But the star logo does not conform to the reality, the standard of five-star is not equal to five-star. Personal feelings: the shop is full of fragrance, and I like it very much. I don't recommend it to those who are sensitive to the taste. I don't adapt to the soft bed and didn't have a good rest all night. The bathroom is very grand, but the details of the switch are missing. Not easy to operate or waste water.

The overall environment is good, and the room is clean and tidy!

It's far from the subway station. It's quite convenient around. The room is clean and tidy. All mini bar drinks are free. It's more than 3km walk to the West Lake. There are free bicycles and creative elevator design

Very good, second check-in, worth recommending!

Very good, good service attitude

It's a very good hotel. It's the first choice to go to Hangzhou next time.

Very good

Cost performance is quite high, no worse than big hotels. Very personalized and intelligent. Stayed in a better boutique hotel

It's amazing. It's a hotel that can't find fault

very good

Not suitable for vacation, suitable for business. Breakfast is too bad

High cost performance

sure

The awesome front desk is good, but the double room is expensive. There is no coffee machine. It's very puzzling. The dryer is not very comfortable. The breakfast is very comfortable. Breakfast is flashy without substance.

not bad

I have stayed here for three consecutive years. It's really good. The health facilities and services of a hotel are basically impeccable. The driver of the hotel is also very good and talkative

Considerate service, friendly, good breakfast??

Not bad!

The room was spacious and clean, and the service was also good

Very satisfied, the environment is very emotional and design.

The hotel is very elegant! Good design, great experience!

not bad

Super sweet hotel attendants like anniversary, very happy praise

good

The cost performance is really high. The hardware is good. There are many foreigners living in the mini bar for free

The hotel is not big, but it's exquisite. This time, I live in a suite. The room is big and clean. However, the location of the hotel is not so good. It's not that it's too far from the West Lake. The main reason is that it's too difficult to get a taxi in Hangzhou. As our itinerary is more casual, we didn't book the hotel's direct bus to the West Lake in advance. Overall, it's good! I'll check in next time!

It's very close to the customer, very convenient, often book.......

Service OK

I'm looking for a hotel. I think it's not bad. I'll come back in the future

The service was very good. As there was no bed available, the CEO room was upgraded free of charge. The Longjing tea and the spring tea in the room have a good aftertaste, and there are text tips to learn how to make tea, very good! For breakfast delivery, everyone chooses a set meal, which is worthy of 5 stars. I ordered Hangzhou special breakfast, and the chef gave me a thoughtful reply. The price of each breakfast is about 80 yuan. Return ticket. Missing clothes in the room after a week to contact the hotel, can also find and express to me. Although I didn't take the hotel's free bus to the West Lake with my luggage at the weekend, the hotel stopped the taxi and took a taxi to the traffic jam for 30 yuan. Anyway, I'm very satisfied. I recommend it!

The hotel is very fashionable

not bad

The room is very good and the style is very good. The breakfast in the hotel is also very exquisite. It's not recommended for dinner in the hotel. There are not many choices. The drinks in the room are free. Great!

The service is considerate. Help me collect express and call a taxi. The room is large and the drinks are free

fabulous

The staff were not very friendly when checking out

I really like the style of this hotel, like the affordable version of chess house style. The details of the room are also very similar. I forgot to bring my mobile phone charger. I also want the hotel to have a good time. I hope to come again next time

The service facilities are first-class. I really think it's a kind of enjoyment to live in. Everyone's smile brings comfort to travelers. It's worth recommending

Awesome

The room is very good and the environment is very good??

Pursue simple and exquisite decoration, and the service is very good. Although there is no luxurious hall, the front desk uses Apple computers, and the bathroom equipment is also first-class. Personally, the light in the room is too dark, which may be the most sought style of the hotel. On the whole, it's good. There are many catering options in Hangzhou. It is not recommended to consume in hotels. Hangzhou cuisine is very cheap and tastes very good, such as 'Grandma's house'.

Quiet, distinctive and worth experiencing.

Clean, good service

It's a very good hotel in general. There's a faint smell in the lobby. The room is also very clean. The curtains are fully automatic, and all kinds of sleeping pillows are available. Bath salt can be used for bathing. All drinks in the room are free, and bicycles can be rented for free... The deficiency is that the design creativity can watch TV while taking a bath. However, when I take a bath, the LCD screen is basically reflective, I can't see clearly... In addition, when I was making tea, I found that the tea made by the last guest had not been processed, and the customer service was careless. There are three shuttle buses on weekends, but the stops are different. When I made a reservation, the front desk didn't ask me where to go. As a result, although I waited for the bus to arrive at the scenic spot I want to go, I didn't stop at all. I wasted time, and finally took a taxi

The hotel has good facilities, free drinks in the refrigerator and capsule coffee.

Very comfortable, very good.

From transportation to environment to hotel facilities and services, it is absolutely first-class. It's better than Marriott, Renaissance and crown holidays. Except for some minor accidents during the stay, Patrick, the lobby manager, handled it very badly. After several negotiations, the hotel gave a reasonable solution. But Patrick himself didn't even apologize. The service should have been five stars, and the deduction of two stars was on him.

Very good. The hotel also upgraded the room for free. I especially like the coffee machine

Great staff, very helpful and welcoming. They spoke very good English. We had a great stay.

This business trip, a good hotel determines the next trip.

fabulous

big room, always helpful and friendly stuff. could hear traffic outside but its not too bad.

Not bad

Great hotels will come again.

Good service, quiet in the middle of trouble.

This is the second time I have had the opportunity to stay here and I still enjoy it. Also - I tried their hamburger at the restaurant... completely enjoyed it!

The location is not bad, cost-effective, help customers book

Convenient and comfortable.